How it works
You do not need a website, a developer or a designer. You need a menu, which you already have, and a few minutes to tell us about your shop.
One
Email it, WhatsApp it, or photograph the one on the wall. We do the typing.
What we need from you
Your menu
Every item and its price. Sizes, extras and choices if you have them — "with or without egg", "mild, medium or hot".
Your opening hours
Including the days you are closed, and how long a typical order takes to make.
Your address and cellphone
So your customer knows where to collect and can phone you if they must.
Your logo and your colour
If you have them. If you do not, your name in your colour is enough to be yours.
Who needs a login
The owner, and any managers or staff who will work the orders board.
Whether you are a VAT vendor
If you are, we need your VAT number so it shows on the order. If you are not, nothing about VAT appears anywhere.
Two
When we have the menu in hand we tell you the day it will be ready. It is days, not weeks.
What you get back
Your own address
Something like yourname.tafula.co.za, in your colour with your logo. Nobody else’s restaurant is on the page.
Your menu, loaded
Categories, items, prices, and every size and extra, so the customer chooses exactly what they would say at the counter.
Your hours and collection times
The page only offers times you are open, and never sooner than your kitchen can make it.
Logins for your people
An owner login for you, and a login for each manager and staff member you named. What each one can do is below.
Three
Put it where your customers already are. Orders arrive on your screen.
Where the link goes
A new order makes a sound on the orders board. Whoever is on shift taps it through New, Accepted, Ready, Collected. The customer’s name and cellphone number are on the order, so you can phone when it is ready. Nobody needs to be shown twice.
No app to download and no account to make. The whole thing is built to be fast on a cheap phone on a bad connection, because that is the phone your customer has.
1
Your menu, in your colours, loads light. Sold-out items say so instead of disappearing.
2
Size, extras, how hot. The price updates as they choose, so there are no surprises at the counter.
3
Only times you are open, never sooner than the kitchen can manage. If you are closed now, they order for when you open.
4
That is all we ask for. They pay you when they collect, cash or card, exactly as they do today.
Three kinds of login. Give the owner’s to nobody, the manager’s to the people who change the menu, and the staff one to everyone who works the board.
Everything, including settings, branding and staff.
Menu, opening hours and orders. Not settings or staff.
The orders board, and pausing online orders.
The one exception
Anyone on shift can pause online ordering. When the power goes or the fryer dies, the person standing there is whoever is working, and they should not have to phone the owner for permission while orders keep arriving for food nobody can cook. Every pause and every restart is written down with who did it and why, so the record is the protection.
Prices go up. A supplier lets you down. You start opening on Sundays. None of that needs us.
Change them yourself in the menu editor. The ordering page updates the moment you save.
One switch on the item. It stays on the menu, marked sold out, and comes back when you switch it on.
Change them on the hours screen. Collection times follow them immediately.
A new logo, a new colour, a new branch: email us and we do it with you.
A photograph of the printed one is enough to start.